Daily call centre enquires—call routing failure

Data usability rating :
Contains open format machine-readable open data.

Daily call centre enquiries for last month where the call centre routing failed (for any reason) and a caller was routed to next available trained operator.

Data and Resources

Additional Info

Field Value
Data last updated 8 February 2017
Source
Version 1.0
Security Classification PUBLIC
Used in data driven application NO
Update Frequency Not updated
Default data schema [blank]
Data schema validation options [blank]