Patronage and complaints
Weekly complaints received by Translink division. Complaints are categorised as either go card related or non- go card related. Includes passenger volumes and complaints per 10,000 trips.
Data Dictionary
| Column | Type | Label | Description |
|---|---|---|---|
| Week ending | timestamp | ||
| Passenger trips | numeric | ||
| Customer complaints on go card | numeric | ||
| Customer service complaints other than go card | text | ||
| Customer complaints (go card) per 10,000 trips | numeric | ||
| Customer complaints (other than go card) per 10,000 trips | numeric |
Additional Information
| Field | Value |
|---|---|
| Data last updated | 17 October 2022 |
| Metadata last updated | 10 April 2024 |
| Created | 28 August 2015 |
| Format | CSV |
| License | Creative Commons Attribution 3.0 |
| Align default schema | False |
| Archiver | {'resource_timestamp': '2021-07-12T01:25:17.348181', 'status_id': 0, 'is_broken': False, 'reason': '', 'url_redirected_to': None, 'cache_filepath': 'archive/c4/c4a1cf64-aca9-4447-96eb-55baf5bee31e/complaints.csv', 'cache_url': 'https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c4a1cf64-aca9-4447-96eb-55baf5bee31e/archive/complaints.csv', 'size': 25486, 'mimetype': 'text/csv', 'hash': '80815eb478d61a15523a4beefc66521c2ffe488f', 'etag': None, 'last_modified': None, 'first_failure': None, 'last_success': '2023-09-13T22:21:00.298541', 'failure_count': 0, 'created': '2020-10-06T14:40:39.771917', 'updated': '2023-09-13T22:21:00.298541', 'status': 'Archived successfully', 'is_broken_printable': 'Downloaded OK'} |
| Datastore active | True |
| Datastore contains all records of source file | False |
| Has views | True |
| Hash | e660fc7928b5357808f648cab562d811 |
| Id | c4a1cf64-aca9-4447-96eb-55baf5bee31e |
| Nature of change | edit-resource-with-no-new-data |
| Package id | b33b4ed9-0db4-4c1b-8f85-664ca0d42a54 |
| Position | 1 |
| Qa | {'resource_timestamp': None, 'archival_timestamp': '2023-09-13T22:21:00.298541', 'openness_score': 3, 'openness_score_reason': 'Content of file appeared to be format "CSV" which receives openness score: 3.', 'format': 'CSV', 'created': '2020-10-06T06:36:32.563706', 'updated': '2023-09-13T22:21:06.185909'} |
| Size | 17 bytes |
| State | active |
| Update frequency | annually |
| Update frequency days | {"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365} |
| Validation status | success |
| Validation timestamp | 6 months ago |
| Size | 17 bytes |
| Aligned with default data schema | FALSE |
Data usability rating
:
Contains open format machine-readable open data.
Link is ok
Link checked: 14 September 2023
Link checked: 14 September 2023