15 datasets found

Driver Licensing call centre enquiries daily for last month—callers reaching Transport and Main Roads and being concierged to a trained Transport and Main Roads operator.

Call centre enquiries daily for last month where the caller made a non-generic registration enquiry.

Daily National Heavy Vehicle Regulator (NHVR) calls for last month—for callers to Transport and Main Roads phone numbers.

Daily call centre enquiries for last month where the caller made a non-generic licensing enquiry.

Daily complex license enquiries through the call centre enquiries for last month.

Daily complex call centre enquiries for last month. These are calls that were received by Transport and Main Roads that were concierged to a trained Transport and Main Roads...

Daily call centre enquiries for last month where the call centre routing failed (for any reason) and a caller was routed to next available trained operator.

Complex call centre enquiries by day for last month.

Daily complex call centre enquiries for last month. These are calls received by one of the Transport and Main Roads contact numbers.

Daily call centre enquiries for last month, where the caller made a non-generic registration enquiry.

Daily call centre enquiries for last month—consolidated statistics for the 'SBS queue'.

Registration call centre enquiries daily for last month—callers reaching Transport and Main Roads and and being concierged to a trained Transport and Main Roads operator.

Monthly call centre enquiries for last month—consolidated statistics for the 'main queue'.

Daily call centre enquiries for last month—consolidated statistics for the 'main queue'.

Monthly call centre enquiries for last month—consolidated statistics for the 'SBS queue'.