Customer experience – overall

datastore Active

URL: https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/download/customer-experience-overall.csv

Monthly report of customer experience of Translink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Data Dictionary

Column Type Label Description
Categories text
Jul-24 text
Aug-24 text
Sep-24 text
Oct-24 text
Nov-24 text
Dec-24 text

Additional Information

Field Value
Data last updated 28 February 2025
Metadata last updated 28 February 2025
Created 10 September 2019
Format CSV
License Creative Commons Attribution 3.0
Align default schemaFalse
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Datastore activeTrue
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Mimetypeapplication/csv
Package idb33b4ed9-0db4-4c1b-8f85-664ca0d42a54
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Data usability rating :
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