Customer experience – overall

datastore Active

URL: https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/download/customer-experience-overall.csv

Monthly report of customer experience of Translink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Data Dictionary

Column Type Label Description
Categories text
Aug-24 text
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Jan-25 text

Additional Information

Field Value
Data last updated 21 March 2025
Metadata last updated 2 April 2025
Created 10 September 2019
Format CSV
License Creative Commons Attribution 3.0
do not validateTrue
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Ckan urlhttps://www.data.qld.gov.au
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Mimetypeapplication/csv
Original urlhttps://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/download/customer-experience-overall.csv
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Size1.5 KiB
Stateactive
Task created2025-03-20 23:18:13.429777
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Url typeupload
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Data usability rating :
Contains open format machine-readable open data.

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